INVEST IN DURABILITY
JEWELLERY FOR A LIFETIME
At JQ Diamonds, we are committed to providing you with excellent service, and that includes regular aftercare - giving you total peace of mind.
With every purchase, you will receive one of our diamond guarantee cards which will ensure your diamond is covered in terms of regular checks, cleaning and valuation updates for its lifetime.
Speak to a member of our team today about the JQ Diamonds Guarantee.
WHAT IS THE JQ DIAMONDS GUARANTEE?
We've got your back for life with our setting guarantee! To keep this guarantee going, just pop in to our Birmingham store for a quick check every six months, and if anything needs fixing, let our friendly team at JQ Diamonds take care of it.
Please remember, this covers manufacturing and workmanship matters, but not everyday wear and tear, accidents, or using other jewellers for repairs, which will void the guarantee.
Due to fluctuations in precious metal and diamond prices, it's important to keep your jewellery valuations up to date. JQ Diamonds will provide you with a free written valuation update on your diamond purchase every three years, thus keeping it up to date.
All we request is that you provide all documentation upon request. Valuations are usually completed within 48 hours.
We'll happily clean and polish your diamond purchase for free! Just get in touch to schedule a cleaning session with our goldsmith. We usually do it right away in our workshop, but during busy times, it might take a bit longer. Don't worry; we'll make sure it's ready for you to pick up later if needed.
If you subscribe with us you will be amongst the first to hear via our newsletters about any future discounts or promotions available at JQ Diamonds.